Useful Information and Contacts
Important Telephone Numbers and Addresses: |
| Emergency call phone |
112 |
| Ambulance service phone |
155 |
| Fire emergency phone |
150 |
| Police phone |
158 |
| Municipal police phone |
156 |
| Emergency road service phone |
1230,1240 |
| General information phone |
12 444 |
| Directory inquiries (Prague and the whole Czech Republic) phone |
1180 |
| Directory inquiries (international) also on services and prices – both telephone and fax numbers phone |
1181 |
Important Customs Offices: |
Celní úřad Praha
(Prague Customs Office) |
Prague 8, Podolská 22 |
phone
+420 224 816 256 |
Celnice Ruzyně
(Ruzyně Customs Office) |
Prague 6, Ruzyně Airport, Aviatická 12/1048 |
phone
+420 220 113 100 |
Celní úřad Praha – Mezinárodní pošta
(Prague Customs Office – International Post Office) |
Prague 5, Plzeňská 139 |
phone
+420 257 019 102 (111) |
Foreign Police:
Regional Directorate of the Foreign and Border Police Prague
- Olšanská 2, 130 51, Prague 3
- Phone: +420 974 820 229 , +420 974 820 207
- Email: cppmedia@mvcr.cz
Foreign Police Department
- Koněvova 188/32, 130 02, Prague 3
- Phone: +420 974 820 409
- Fax: +420 974 820 407
- Email: ocppraha@mvcr.cz
Centre for Integration of Foreigners
Counselling Centre for Refugees
- S.O.S. Phone helpline
- Phone: +420 224 224 378, +420 224 224 379
- Email: sos@refug.cz
- To reach the SOS Help line, call Monday through Friday from 9 a.m. to 4 p.m. Our legal and social counsellors speak English, Russian, French, German, Portuguese, Arabic and Georgian.
Postal Services:
Ticket Agencies:
Ticketpro – Prague Information Service
- Old Town Hall, Staroměstské nám. 1, Prague 1
- Na Příkopě 20, Prague 1
- Lesser Town Bridge Tower, Prague 1 (during summer season)
Ticketpro – Reservations by Phone
Ticketpro – Reservations by Mail
Prague Listing of Cultural Programmes in Czech, English and German languages
Transport:
Public Transportation Inquiries:
- Central phone: +420 296 191 817, Daily from 7a.m.to 9p.m. Website: www.dpp.cz
Airport
- Airport Ruzyně phone +420 220 115 404, + 420 220 113 321
- Website: www.prg.aero
Inquiries on Flights:
- Phone +420 220 113 314, 220 113 321
- Website www.csa.cz
Non-Stop Taxi Services:
- AAA, phone +420 140 14
- Profi Taxi, phone +420 261 314 151
- HALOTAXI, phone +420 244 114 411
- Dimotaxi, phone +420 800 22 77 22
- Taxi Praha, phone +420 257 216 479
Inquiries on Trains:
Inquiries on Coaches:
Medical Emergencies: |
| Prague 1 |
Palackého 5 |
Phone +420 224 949 181 |
| Prague 3 |
Koněvova 205 |
Phone +420 284 861 979 |
| Prague 4 |
Pacovská 31 |
Phone +420 241 733 916
+420 241 733 918 |
| Prague 5 |
V Úvalu 84 (Motol Hospital) |
Phone +420 224 438 590 |
| Prague 6 |
Vítězné náměstí 13 |
Phone +420 233 340 912 |
| Prague 7 |
Dukelských hrdinů 1 |
Phone +420 233 370 391 |
| Prague 8 |
Budínova 2 (Bulovka Hospital) |
Phone +420 283 842 222 |
| Prague 9 |
Lovosická 40/440 |
Phone +420 286 881 518 |
| Prague 10 |
Plaňanská 573/1 |
Phone +420 281 019 213 |
Dental Emergencies:
(Mon to Fri 7 p.m. – 7 a.m., Sat + Sun + red-letter days non-stop)
- Prague 1, Palackého 5, phone +420 224 946 981
- Prague 4, Pacovská 31, phone +420 241 733 917
Pharmacies Offering Non-Stop Service:
- Prague 1 - Palackého 5, phone +420 224 946 982
- Prague 2 - Belgická 37, phone +420 222 519 731
- Prague 4 - Soukalova 3355 phone +420 244 402 270
- Prague 5 - Štefánikova 6, phone +420 257 320 918
- Prague 8 - Heydukova 10 phone +420 266 310 899
Foreign Medical Clinics:
- American Medical Centre , Janovského 48 - phone +420 220 807 756 , +420 220 806 200
- Canadian Medical Centre , Veleslavínská 30 - phone +420 235 360 133
- First Medical Clinic of Prague , Vyšehradská 5 - phone +420 224 918 201
- Na Homolce Hospital , Roentgenova 2 - phone +420 257 271 111 , +420 257 272 146
- Health centre Prague, Vodičkova 28 - phone +420 224 22 00 40
- General Health Care Corporation , Krakovská 8 phone +420 222 211 206, +420 222 211 208
Motol University Hospital
- V Úvalu 84, 150 06 Prague 5
- Children’s reception: phone +420 224 433 690, +420 224 433 691
- Adult’s reception: phone +420 224 433 681, +420 224 433 682, +420 224 433 674
- Email: cizinecke@fnmotol.cz
- More information
Lost and Found Office:
- Prague 1, Karoliny Světlé 5, phone +420 224 235 085
Lost Credit Cards:
- American Express - phone +420 222 800 111 -
- Diners Club - phone +420 267 197 450 -
- Eurocard/Mastercard – phone 001 880 826 21 81
- Visa - phone +420 224 125 353 (for the clients of Živnostenská Banka only)
- Number for the central office:
- + 1 410 581 38 36 (Baltimore)
- + 44 207 938 10 31 (Great Britain)
Embassies: